Upon selecting a course or workshop, users will be prompted to make a payment.
Users will need to log in or create an account to proceed with the payment process.
Upon successful payment, a unique transaction link will be generated containing user data, course or workshop details, and payment information.
This link can be used to access the checkout page for payment via a secure payment gateway.
Course Fees Cancellation and Refund:
We offer a 10-days money-back guarantee for course enrollments.
Students can avail a full refund within 10 days of registration.
The full amount paid will be refunded to the original payment method used during enrollment. No deductions will be made.
Refund requests can be initiated by sending an email to [email protected] if students are not satisfied with the course.
Workshop Cancellation and Refund:
Cancellation up to 24 hours before the workshop: Users can cancel their workshop registration for a full refund, minus a 2%+GST processing fee (payment gateway charges).
Cancellation within 1 hour before the workshop: A 50% refund will be processed. If the refund amount is less than the processing fee (2%+GST), only the processing fee will be deducted.
Refunds will be processed within 3 to 7 working days from the date of cancellation.
The refunded amount will be sent to the original payment method used during enrollment.
Enrollment Failures:
If any payment fails and the amount is deducted from the bank account, a 100% refund will be made automatically. There is no need to request a refund.
The refund time depends on payment gateway and bank policies. In most cases, the refund is immediate.
In rare cases, it may take up to 3 to 7 working days.
Please note that this cancellation and refund policy applies to all courses and workshops offered by Yaabi Academy. By enrolling in any course or workshop, you acknowledge and agree to abide by the terms outlined in this policy.
For any inquiries or assistance regarding cancellations and refunds, please contact our support team at [email protected].
Thank you for choosing Yaabi Academy for your professional development journey.
