Cancellation and Refund Policy

Enrollment and Payment:

Upon selecting a course or workshop, users will be prompted to make payment. Users will need to log in or create an account to proceed with the payment process. Upon successful payment, a unique transaction link will be generated containing user data, course or workshop details, and payment information. This link can be used to access the checkout page for payment via a secure payment gateway.

Workshop Cancellation and Refund:

Users can cancel their workshop registration up to 24 hours before the scheduled workshop time for a full refund, minus a small processing fee of 2%+GST (payment gateway charges).

If cancellation occurs within 1 hour before the workshop, a 50% refund will be processed. However, if the refund amount is less than the processing fee (2%+GST), only the processing fee will be deducted.

How to apply for Refund?:

Refund requests must be made via email to [email protected]

Enrollment Failures:

In the event of enrollment failures due to technical issues or other reasons, a 100% refund will be issued.

Refund Processing:

Refunds will be processed within 3 to 7 working days from the date of cancellation.

The refunded amount will be sent to the original payment method used during enrollment.

Please note that this cancellation and refund policy applies to all courses and workshops offered by Yaabi Academy. By enrolling in any course or workshop, you acknowledge and agree to abide by the terms outlined in this policy.

For any inquiries or assistance regarding cancellations and refunds, please contact our support team at [email protected].

Thank you for choosing Yaabi Academy for your professional development journey.